Privacy policy.
Who We Are
We are Pennine Lancashire Community Farm, a Charitable Incorporated Organisation, registered in England, number 1169862, operating in East Lancashire.
How do we collect information from you?
We collect certain information or data about you when you use the Pennine Lancashire Community Farm website.
This includes:
questions, queries or feedback you leave, including your email address if you send an email to us
your IP address, and details of which version of web browser you used
information on how you use the site, using cookies and page tagging techniques to help us improve the website
This helps us to:
improve the site by monitoring how you use it
respond to any feedback you send us, if you’ve asked us to
provide you with information about local services if you want it
We collect this data under the new data protection law starting in May 2018 we have a number of lawful reasons that we can use (or 'process') your personal information. One of the lawful reasons is called 'legitimate interests'.
If you make a donation online your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
process a donation that you have made
to carry out our obligations arising from any contracts entered into by you and us
seek your views or comments on the services we provide
notify you of changes to our services
send you communications which you have requested and that may be of interest
to you. These may include information about campaigns, appeals, other fundraising
activities, promotions of our servicesprocess a job application or volunteering opportunity.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Pennine Lancashire Community Farm for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.
When you are using our secure online donation pages, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
You may visit our website without providing personal details. Your personal details will only be collected if you freely disclose them during your visit to our website or internet profile.
Our website contains links to the external social networks Facebook and Instagram. For further information please refer to these social networks own privacy policies.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
If you want to check cookies are stored in your browser, useful place to look are About Cookies, and Your Online Choices from this site you can control your online behavioural advertising preferences, turning on and off individual company cookies.
Contacting Us
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely for the shortest length of time possible, it is no longer required or has no use, as detailed in GDPR May 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Following a link to another website
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.